Friday, July 27, 2007

The Moosewood Restaurant

"A fruit is a vegetable with looks and money. Plus, if you let fruit rot, it turns into wine, something Brussels sprouts never do." ~ P.J. O'Rourke

Muslims have Mecca. Fashion designers have Paris. And natural food lovers have Moosewood.

This week Trudi and I had dinner at The Moosewood Restaurant in Ithaca, NY. Their website gives some history:

"Moosewood, Inc. is a collectively owned business with nineteen members who share responsibilities and participate in the various jobs necessary to run what has grown from a very small natural foods restaurant to become a larger and more diversified company. Most members of the Collective have worked together for at least 15 years, and some since the restaurant's inception in 1973. The restaurant is further staffed by a talented and dedicated group of employees whom we truly appreciate and without whom we could not operate."

"With our emphasis on healthful natural foods cuisine, Moosewood Restaurant has operated successfully for thirty-three years and has been acclaimed as a driving force in the world of creative vegetarian cooking. Moosewood was named one of the thirteen most influential restaurants of the 20th Century by Bon Appetit. We started in an era when many alternative businesses began, and we feel incredibly grateful to have endured, thrived and had a positive impact."

Our waitress was Bethany. When she first approached, she beamed a smile that immediately made us feel welcome. During dinner, Bethany was attentive without being intrusive. Her enthusiasm for making our meal enjoyable was very much appreciated.

The name Bethany means "house of figs" in Hebrew. It's interesting that this name is associated with food - since Bethany works in a restaurant. Perhaps her destiny is to pursue a culinary career.

Moosewood's atmosphere is quiet, casual and relaxed - my favorite dining environment. And unlike some NYC restaurants, we didn't have to fire off a flare gun to get attention for service or a check.

For dinner, Trudi had Vegan Lasagna. I chose the Caribbean Stew. To accompany dinner, Bethany brought us an intriguing Pinot Noir. For dessert, we selected the Vegan Chocolate Cake. Everything was superb. Moosewood's archive of culinary creations can be found at Recipes.

Note: Check out Vegan for more information on this life style.

The Moosewood Restaurant is also well known for its cookbooks. Eleven have been published, with more on the way. The recipes are easy to follow - an appealing feature for amateur chefs. After dinner, I bought Trudi a copy of Moosewood Restaurant Cooks at Home, which focuses on meals that can be prepared in less than 30 minutes. It's Rachael Ray in Birkenstocks. Trudi will be test driving some recipes this weekend. Yum!

No matter what your food preference, this natural nourishment will delight you. Good food is good food - no matter what philosophy is behind it. Plan B is to pick up one of their cookbooks. Whatever choice you make, you will very much enjoy the Moosewood experience!

Sunday, July 15, 2007

Marc Broussard - S.O.S.: Save Our Soul

"Music is what feelings sound like." ~Author Unknown

Today I discovered Marc Broussard, a 25 year old singer from Louisiana. His new album - S.O.S.: Save Our Soul - is funky with a capital F. Even though he looks more like a Viking than a soul singer, Marc has got the goods.

I'm old enough to remember 60's soul music, and I never imagined that a contemporary artist would be able to capture the special energy and emotion of that genre. But I was wrong. S.O.S. is the real thing.

When asked about the message of this album, Marc said "I want to take what was beautiful and right about old-school soul and make it alive again." He added "Soul music grew out of the church, out of gospel, but somewhere along the way it lost its heart. I want to give that heart - the good vibes, the happiness, the love - back to the music and back to the people, whether it's a new generation who've never heard what genuine soul sounds like or listeners who grew up on it."

Wikipedia defines channelling as "The communication of information to or through a person (the channel or medium), from a spirit or other paranormal entity outside the mind (or self) of the channel." If Broussard is channelling on Save Our Soul, then he must have signed up for the Deluxe Spiritual Package, because his covers of Marvin Gaye, Otis Redding, and Al Green bullseye the heart pounding excitement of the original artists.

My favorite songs are "Respect Yourself" by Luther Ingram and Mack Rice, and "Yes We Can, Can" by Allen Toussaint. Both are powerfully rhythmic, with lyrics that will rattle around in your head for days. This is one of the few albums where I felt compelled to listen to songs 3 or 4 times before moving on to the next track. Unless you are in a coma, or taking "that long dirt nap" I challenge you to listen to Save Our Soul without moving some part of your body.

S.O.S. is Marc's third recording. In 2005 he released his original CD - Carencro. Check out his music video of Home. This was followed in 2006 by Bootleg to Benefit the Victims of Hurricane Katrina. Both albums capture the essence of Broussard's swamp sound.

Marc's bio discusses his rhythmic roots: "Broussard was born into a musical family, so his "ownership" goes back to his days as a boy hearing his father, Louisiana Hall of Fame guitarist Ted Broussard, (member of the legendary Gulf Coast blue eyed soul band The Boogie Kings) tear through soul nuggets with bands around suburban Carencro. And Marc was singing like the style's founders by the time he was in his teens."

If you want to re-experience the greatness that was soul or if you are just discovering it for the first time, I encourage you to pick up S.O.S.: Save Our Soul. It will lift you up and make you feel good. And that's what soul music is all about.

Found: The Giant Lion-Eating Chimps of the Magic Forest












Thanks to Monkeywire for this story:

This sounds like a fake new story, but it appears to be real. The Guardian is a real newspaper. I welcome any comments on the veracity of this story.

Found: The Giant Lion-Eating Chimps of the Magic Forest http://environment.guardian.co.uk/conservation/story/0,,2126328,00.html
James Randerson, science correspondent
Saturday July 14, 2007
The Guardian

Deep in the Congolese jungle is a band of apes that, according to
local legend, kill lions, catch fish and even howl at the moon. Local
hunters speak of massive creatures that seem to be some sort of
hybrid between a chimp and a gorilla.

Their location at the centre of one of the bloodiest conflicts on the
planet, the civil war in the Democratic Republic of Congo, has meant
that the mystery apes have been little studied by western scientists.
Reaching the region means negotiating the shifting fortunes of
warring rebel factions, and the heart of the animals' range is deep
in impenetrable forest.

But despite the difficulties, a handful of scientists have succeeded
in studying the animals. Early speculation that the apes may be some
yeti-like new species or a chimp/gorilla hybrid proved unfounded, but
the truth has turned out to be in many ways even more fascinating.
They are actually a population of super-sized chimps with a unique
culture - and it seems, a taste for big cat flesh.

The most detailed and recent data comes from Cleve Hicks, at the
University of Amsterdam, who has spent 18 months in the field
watching the Bili apes - named after a local town - since 2004. His
team's most striking find came after one of his trackers heard chimps
calling for several days from the same spot.

When he investigated he came across a chimp feasting on the carcass
of a leopard. Mr Hicks cannot be sure the animal was killed by the
chimp, but the find lends credence to the apes' lion-eating
reputation.

"What we have found is this completely new chimpanzee culture," said
Mr Hicks. Previously, researchers had only managed to snatch glimpses
of the animals or take photos of them using camera traps. But Mr
Hicks used local knowledge to get closer to them and photograph them.

"We were told of this sort of fabled land out west by one of our
trackers who goes out there to fish," said Mr Hicks whose project is
supported by the Wasmoeth Wildlife Foundation. "I call it the magic
forest. It is a very special place."

Getting there means a gruelling 40km (25-mile) trek through the
jungle, from the nearest road, not to mention navigating
croc-infested rivers. But when he arrived he found apes without their
normal fear of humans. Chimps near the road flee immediately at the
sight of people because they know the consequences of a hunter's
rifle, but these animals were happy to approach him. "The further
away from the road the more fearless the chimps got," he added.

Mr Hicks reports that he found a unique chimp culture. For example,
unlike their cousins in other parts of Africa the chimps regularly
bed down for the night in nests on the ground. Around a fifth of the
nests he found were there rather than in the trees.

"How can they get away with sleeping on the ground when there are
lions, leopards, golden cats around as well as other dangerous
animals like elephants and buffalo?" said Mr Hicks.

"I don't like to paint them as being more aggressive, but maybe they
prey on some of these predators and the predators kind of leave them
alone." He is keen to point out though that they don't howl at the
moon.

"The ground nests were very big and there was obviously something
very unusual going on there. They are not unknown elsewhere but very
unusual," said Colin Groves, an expert on primate morphology at the
Australian National University in Canberra who has observed the nests
in the field.

Prof Groves believes that the Bili apes should prompt a radical
rethink of the family tree of chimp sub-species. He has proposed that
primatologists should now recognise five different sub-divisions
instead of the current four.

Mr Hicks said the animals also have what he calls a "smashing
culture" - a blunt but effective way of solving problems. He has
found hundreds of snails and hard-shelled fruits smashed for food,
seen chimps carrying termite mounds to rocks to break them open and
also found a turtle that was almost certainly smashed apart by chimps.

Like chimp populations in other parts of Africa, the Bili chimps use
sticks to fish for ants, but here the tools are up to 2.5 metres long.

The most exciting thing about this population of chimps though is
that it is much bigger than anyone realised and may be one of the
largest remaining continuous populations of the species left in
Africa. Mr Hicks and his colleague Jeroen Swinkels surveyed an area
of 7,000 square kilometres and found chimps everywhere. Their unique
culture was uniform throughout.

However, the future for the Bili apes is far from secure. "Things are
not promising," said Karl Ammann, an independent wildlife
photographer who began investigating the apes 1996. "The absence of a
strong central government has resulted in most of the region becoming
more independent and lawless. In conservation terms this is a
disaster."

Saving Two Chimpanzees

Chimps Inc. is a primate preservation group based in Oregon. They are currently trying to support two additional chimps (Emma and Jackson) that they recently acquired. I know and respect this group. I encourage you to donate.












EMMA (left) and JACKSON (right)

A recent comment by a Chimps Inc. staffer illustrates this situation very well:

"Saving two chimpanzees will not change the world, but it will change the world for those two chimpanzees."

Your support is very much appreciated!

Thursday, July 12, 2007

Scotch N Sirloin Restaurant in Amherst, NY


"My favorite animal is steak." - Fran Lebowitz

Tonight Trudi and I had dinner at an upstate NY steak house, located 20 miles from Niagara Falls.

We visited the Falls this afternoon. It was so romantical! The Canadian side is better because 1) the view from North of the border is more impressive, and 2) Canadians beat Americans hands down in the niceness category. Even their Customs officials were more pleasant.

On the way back to our hotel, we developed a craving for steak. Not being familiar with this area - and having no one to ask - we queried my Garmin C340 GPS Unit for a decent carnivore cafe. Jill - my pet name for this device - suggested Scotch N Sirloin in Amherst, NY. Jill is quite knowledgeable (and has a very sexy voice) so I decided to trust her judgment. We were not disappointed.

After being seated, we were promptly greeted by Denise, our waitress. We liked her instantly. She displayed a genuine smile - a rare commodity in NYC bistros. And her enthusiasm for making our meal enjoyable was immediately apparent. She made us feel welcome.

Good food is of course the major component in any dining experience. A top quality steak should excel in the following areas:

Aging - tenderizes the meat.

Seasoning - brings out the beef's natural flavor.

Cut - if done properly, assures consistency in both flavor and texture. A Porterhouse should always taste like a porterhouse, not a NY strip or a flank steak.

Degree of Cooking - If you ask for a steak that is medium rare, then that is how it should be prepared. No excuses.

Scotch N Sirloin excelled in all of these areas. Trudi said that her filet mignon was one of the best ever. I sampled hers and agreed. My top sirloin was also exceptional.

To accompany our meal, Denise suggested a wine that was a wonderful discovery - an Acacia 2005 Pinot Noir. While many pinots are lighter in bouquet and body, this vintage came closer to a cabernet or shiraz. It had hints of strawberry and peach, with an exceptionally long finish. A perfect compliment to a good steak.

We asked Denise about the history of Scotch N Sirloin. She indicated that it used to be part of a small chain of upstate NY steak houses. The first one opened in 1969. Subsequently they have been sold to individual owners. Many of the new proprietors are former employees who worked their way up from dishwasher or bus boy. So these people have an emotional and experiential investment in their establishments. This deeper commitment was evident in the restaurant's operation. You could tell that the employees were genuinely motivated to provide good service.

Denise also mentioned that Scotch N Sirloin's fireplace lounge was a favorite hangout for locals during the long Buffalo winters. There is nothing like a wood fire to warm you up on a cold night. An old saying among upstaters is - "What day is summer this year?" Winters feel like they are endless, so a warm comfortable nest - with good food - is highly prized by area residents.

Summary: If you find yourself in the Buffalo, NY area and you enjoy a good steak, then I highly recommend Scotch N Sirloin.

Sunday, July 08, 2007

Pig Island by Mo Hayder

Trudi and I recently attended a cocktail party at the gallery of SoHo artist Alex Beard. While there, we met Bryan Adams, a Publicist with FAB Communications. When the conversation turned to books, Bryan mentioned that he always has one with him. Since Trudi and I share his passion for page turning, we felt an immediate connection.

Bryan suggested that we read Pig Island by Mo Hayder. He described this novel as "interesting dark fiction". I just finished it, and he was right.

Pig Island is dark - but without buckets of blood or supernatural characters. It is macabre in the psychological sense, which is infinitely more frightening. A good scary story messes with your head by planting the seeds of fear and then letting your mind cultivate them into full blown terror. The devil that you imagine is far more horrifying than the devil that you can see.

That's why the movie "Jaws" was such a nail biter. You didn't even get a glimpse of the shark until the third reel. But just knowing that he was out there under the waves, hunting for human hors d'oeuvres, petrified moviegoers.

Pig Island is the story of working class British journalist Joe Oakes, who makes his living by exposing supernatural hoaxes. Now in his late 30's, Joe's realizes that his writing is never going to make him a superstar (or even a star) author. His stories are barely paying the bills - and his marriage to Lexie Oakes is disintegrating. I envision Joe as a brutish character, a literary Tony Soprano - but without guns or gangsters to give his life direction. Not quite an antihero, but living somewhere in that neighborhood.

Joe is offered an assignment to visit a secretive religious community - the Psychogenic Healing Ministries. They are headquartered on the island of Cuagach Eilean (Pig Island in Gaelic) in Scotland. The PHM's leader is Malachi Dove, who Joe tangled with years earlier. At that time, Joe exposed one of Malachi's healing sessions as trickery, and damaged the leader's reputation. Years later, after suffering a nervous breakdown, Malachi has withdrawn from his flock and exiled himself to a remote corner of Pig Island.

The Ministry invites Joe to the island because they are seeking positive publicity to mend their reputation. PHM's image has been tarnished by rumors of Satanism, and other wickedness. These rumblings are further fueled by a fisherman's video, which appears to show a devil-like creature wandering the island.

The book continues with engaging story lines that held my attention on every page. And the plot twist at the end would make Agatha Christie envious!

Mo Hayder has written a number of novels, including Devil of Nanking, Birdman, and The Treatment. You can check these out at the Mo Hayder Website. In addition to compelling plots, I am captivated with her prose style. She often uses short sentences to build story structure. These are easy to assimilate because each sentence usually contains one idea. Hayder builds these terse elements into a complex drama the same way that a mason builds a brick wall - by carefully placing one unit on top of another.

The author also excels at description. She creates powerful imagery, which substantially enhances the narrative thread. For example Hayder depicts a small coastal bay as "a cup of tea". And the sky - "tendrils of cloud were splitting like mercury, running away in fragments across the moon." This is pure poetry.

Summary: I give Pig Island 4 bananas on the Monkey Prose Literature Scale. This rating system runs from 0 bananas (It's not even good enough to line a bird cage.) to 5 bananas (God handed me this book on Mt. Sinai.) This novel grabbed me in the first few pages, and I couldn't put it down. I read it in a weekend. And the shocking revelation at the end is unforgettable. If you enjoy a gripping psychological thriller, then I highly recommend Pig Island.

Saturday, July 07, 2007

Monkey Prose Reaches 10,000 Site Visits!

Today Monkey Prose reached 10,000 site visits! Monkey Prose was created in September of 2006.

The original focus of MP was to present information about monkeys, but I have since expanded it to include articles about food, wine, restaurants, movies, music, art, consumer issues, and anything else that I think might be of interest to readers.

I am grateful to:
  • My wife Trudi, for just putting up with me, and for offering much encouragement and support. FYI, Trudi just started her own blog - Ginger Snaps - which will cover food, wine, and related topics. Trudi is a phenomenal cook, so I encourage you to visit her blog.
  • The people at Google for providing excellent customer service.
I never in my wildest dreams thought that Monkey Prose would reach 10,000 site visits. I am most grateful to all of my readers. I will continue my commitment to bring you interesting and humorous articles.

I welcome your comments.

- Monkey Bob

Wednesday, July 04, 2007

Project-V An Exciting New Comedy-Drama For a Short-Form World!



Ever since the first monkey men crawled down from the trees and started stealing cable, the television viewing experience has remained unchanged. TV stations broadcast programs and we watched - plopped in our La-Z-Boy chairs, consuming our Hungry Man Dinners. The communication was one way - unless you count swearing at the screen during Paris Hilton interviews. (I hear she broke a nail in The Big House.)

And then God took a rib from the Internet, and created YouTube. And He saw that it was Good. YouTube begat LonelyGirl15, the pretty teenager with knee-on-chin and Joan Crawford eyebrows. Within months of her debut, Bree became the first YT superstar. Viewers couldn't get enough of this young hottie, who revealed her most intimate thoughts on parents, P Monkey, and the often mentioned (but rarely seen) boyfriend - Daniel.

Even after LonelyGirl15 was exposed as being staged, its popularity continued to soar. Fans started e-mailing suggestions for future story lines. The creators of LG recognized the power of this interaction, and ran with it. The result was a fiercely loyal audience, whose demographics would make any media executive drool.

Fast forward to 2007, and the arrival of Project V, the creation of FMX - FreemantleMedia's cross platform division. Its mission statement is "to showcase the lives and observations of six up and coming young performers from Britain and the US. The site features short-form video postings of each of the six performers – artists, actors and comedians - talking to each other and to the audience. Audiences can post comments on the performers' homepages and follow the clues to the unfolding story linking the site's stars."

The six participants are:

Chris Wylde - hails (like moi) from The Landfill of Opportunity - New Jersey. His interests include movies, music, and world domination. Chris is currently working on a book, "69 Text Messages From a Girl With Bipolar Disorder". I hear that Hollywood is already tendering options for the screenplay!

Sarah Fletcher - was born in Ohio, but now lives in Arnold's new Austria - Kalifornia. She is a singer, actress, and model. This triple threat played "Secret Girlfriend" on mobile channel "Atomic Wedgie" in the USA. Like Chris, Sarah is getting her marching orders - for taking over the world - from a toilet.

Richard Dedomenici - has a fascinating video. The visual effect is compelling, although it made me dizzy. Note to Self: Take Dramamine 1/2 hour before watching Richard. "In 2002 he was nominated for Best New Artist in the Anglia Television Six Of The Best Awards, and, despite voting for himself several hundred times, Richard failed to win." But you have to admire his persistence. And his British accent sounds pretty cool!

Ruth Pickett - describes herself as "a talented comedian, writer, and actress". Hmm, no self esteem problems here! Ruth's quirky humor has been described as "whimsical on the surface but with a darker undercurrent; a bit like a colourful but slightly dangerous oversized slide at a run down water park." Ruth has discovered how to travel through time, but won't tell us because "Then I wouldn't have all the power!"

Jonny Sweet and Joe Thomas - like Ruth, are interested in time travel. Their sketch "The Future", "a surreal vision of the workplaces of the future, received excellent reviews." In a surprise turn of events, Joe was planning on murdering Chris - but unfortunately, left his knife back in the UK. That's the trouble with traveling. You always forget something!

OK, I'm hooked.

I will be following the exploits (and potential felonies) of Project V. Although unless Jonny and Joe are Siamese twins, it seems to me that the group should be called Project VI. It will be interesting to see how their stories develop and intermingle. And Chris might want to start wearing body armor!

Tuesday, July 03, 2007

Chimps Inc. Struggles to Retain Custody of Emma and Jackson.

A court battle is taking place for the custody of two chimpanzees - Emma and Jackson. They are currently residing at Chimps Inc. in Bend Oregon. The lives of these two wonderful creatures hang in the balance.

To meet Emma and Jackson, click on Emma and Jackson Video.

I know and respect this organization. I strongly encourage you to donate. You can do so at Donate to Chimps Inc.

Here is the latest Report from Paula Muellner of Chimps Inc.

"Chimps, Inc. is the new home for two young chimpanzees, Emma and Jackson. Emma and Jackson are 5 and 6 years old, respectively, and arrived from San Antonio, Texas in March 2007. Their former home was Primarily Primates, Inc. (PPI), a facility that came under scrutiny in the first half of 2006 following years of complaints of poor sanitation, substandard caging, serious neglect, and endangering the welfare of the over 700 animals they housed (including over sixty chimpanzees). Chimps, Inc. offered to adopt Emma and Jackson in order to rescue them from the conditions we witnessed on three visits, and to help alleviate the burden of overcrowding at PPI, and to allow PPI an opportunity to improve its conditions. We brought Emma and Jackson to their forever homes here at Chimps, Inc. and integrated them into our chimpanzee family group. We gave them free access to our extensive and protected indoor and outdoor environments, and connections with maternal figures and other chimpanzees to assist with their physical and emotional development. They have truly flowered at their time with us.

The Texas Attorney General filed an action against PPI in October 2006, and that case was dismissed for unknown reasons in the last days of April 2007. Despite our legal right to care for Emma and Jackson, as well as our ethical and moral obligations to do so, PPI has been aggressively demanding that we return Emma and Jackson, as well as many of the animals that were transferred to other facilities, and who are living good lives in new homes. Because PPI threatened to continue its efforts and to sue us, we had no choice but to ask a court to stop PPI’s efforts so that we could continue their care and rehabilitation here. We have demonstrated to the court the immense harm it would cause to these young animals if they were to leave us, as well as our legal rights to continue our work with them. That is, not only does PPI have no legal right in the chimpanzees, Emma and Jackson would surely suffer psychological and emotional distress and anxiety if they were returned, in addition to once again being subjected to inferior living conditions.

Chimps, Inc. sent its professional staff to PPI prior to Emma's and Jackson’s arrival here, and the staff witnessed firsthand the state of the facilities:

“…Emma and Jackson were [initially] housed in a small indoor/outdoor enclosure that was attached to a residential garage…the ground was dirt and gravel, and in no way appeared comfortable to walk or sit on. The foul odor of urine and feces near the doorway was overwhelmingly strong…”

“…they were kept isolated and miles away from all other chimpanzees. They had no physical, visual, or even auditory contact with any conspecifics, other than each other…”

“…The lighting and ventilation were poor. When the doors were closed for the night at around 4 p.m., the chimps were in complete darkness until the next morning when the door was opened again…”

Today, Emma and Jackson are provided with novel enrichment, access to the indoors and outdoors each day, and fresh produce and blankets -- all things they were denied at PPI. Most importantly, they live in flexible social groups that allow them to interact, bond, groom, and play with our adult chimpanzees at all times, fostering healthy and normal chimp behaviors. The profound and enduring bonds that have been engendered among our eight chimpanzees play a vital role in their long-term psychological health. Separating this family would inflict emotional suffering every bit as powerful as breaking up a human family – on all members, especially Emma and Jackson."

"Any society which does not insist upon respect for all life must necessarily decay."
~Albert Einstein

Saturday, June 16, 2007

Julia Blaukopf - Artist and Photographer

"If you're photographing in color you show the color of their clothes - if you use black and white, you will show the color of their soul."
~Author Unknown

Last week, Trudi and I met artist and photographer Julia Blaukopf during a cocktail party at the studio of SoHo artist Alex Beard. Julia was discussing her recent trip to Ghana.

Julia was invited there by Women in Progress, a group who defines their mission as "working at a grassroots level to develop small, sustainable women-owned craft jewelry, clothing, and batik businesses, and, at the same time, establish mutual understanding among people of diverse cultures." Julia's photograph (above) shows an example of their work .

Julia's website gives further information about this project. "With the support of fiscal sponsor, First Person Arts, Blaukopf worked in Ghana for four months. She photographed and designed the 2007 Global Mamas catalog. Her images will become a promotional tool for Women in Progress. In November 2007, Blaukopf will exhibit the images as a part of the Annual First Person Arts Festival."

If you go to Julia's website, click on Gallery to see her portfolio. I am particularly intrigued by her sepia toned pictures, which exude an aura of antiquity. They remind me of Matthew Brady's work. His American Civil War images took photography out of the parlor and transformed it into a fundamental component of journalism.

Sepia photographs evoke a powerful emotional response. The brown hue transports these images into another world. I imagine that I am looking through a time portal. Considering how fast paced and stressful modern life is, they make me nostalgic for a time when we didn't have to deal with cell phones, websites, computer passwords, e-mails, and TiVo.

This simpler life, although not ideal (no antibiotics or pre-natal care) was far better suited to human biology. Our bodies haven't evolved fast enough to keep pace with the quantum leap in technology.

And even though Julia's Ghana portfolio was created recently, the sepia overtone reminds us that we are viewing a part of the world that we have known for a very long time. Africa was our first home, where we became human.

During the cocktail party, Julia showed us some of her mixed media work, where she applies photographs to non-traditional surfaces - like shells. It was interesting to see an art form that blends natural materials with a modern technology.

Julia's work can currently be seen at The Center for Emerging Visual Artists. They have a show called Small Wonders, which is running from June 14 through July 12. The address is:
1701 Market Street
Philadelphia, PA 19103

There will be a reception on Friday July 15, from 5:30 - 7:30 PM.

I am certain that this talented young artist will continue to produce perceptive and compelling photography!

Friday, June 15, 2007

Chase Bank is Providing Excellent Customer Support Against Phishing Scams!

A Monkey Bob - Consumer Crusader Post

"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." - Donald Porter

I recently received an e-mail that claimed to be from Chase Bank. It indicated that I was going to be charged $121.44 by an Internet porn company, unless I immediately responded with verification of my Chase credit card information. I suspected that this was a phishing scam because:

1) This e-mail was not signed by anyone.

2) There was no customer service number to call.

3) If the e-mail actually was from Chase, then they would already have my credit card information, so I wouldn't need to submit it again.

Wikipedia defines phishing as: "a criminal activity using social engineering techniques. Phishers attempt to fraudulently acquire sensitive information, such as usernames, passwords and credit card details, by masquerading as a trustworthy entity in an electronic communication. eBay and PayPal are two of the most targeted companies, and online banks are also common targets. Phishing is typically carried out by email or instant messaging, and often directs users to give details at a website, although phone contact has been used as well. Attempts to deal with the growing number of reported phishing incidents include legislation, user training, and technical measures."

Phishing is currently one of the largest consumer frauds in the world . No one knows exactly how much money is being stolen, but it is estimated to be in the billions -(that's "illions" with a "b"). And the rate of phishing incidents appears to be growing exponentially. Recent government reports indicate that this activity is being taken over by organized crime.

Anyway, back to Monkey Bob. After I suspected that this e-mail was a scam, I sent a copy of it to abuse@chase.com, which is the conduit that Chase recommends for reporting suspicious e-mails. Then I sent a letter to Mr. Jamie Dimon, who is the President and COO of JP Morgan Chase and Co. Today I received a response from Eloy J. Mosley, who is in the Chase Card Service Executive Office.

Mr. Mosley confirmed that I had received a phishing e-mail. He indicated that none of my Chase credit card accounts had been charged. He then went on to explain Chase's guidelines for contacting customers online.

"It is not our practice to:
  • Send (an) e-mail that requires you to enter personal information directly into the e-mail
  • Send (an) e-mail threatening to close your account if you do not take the immediate action of providing personal information
  • Send (an) e-mail asking you to reply by sending personal information
  • Send (an) e-mail asking you to enter your User ID, password, or account numbers into an e-mail or non-secure webpage
You should never reply to, click on, or enter any information if you receive a suspicious e-mail."

These are excellent guidelines for any suspicious e-mail.

I lump companies into two categories - 1) those that actively work to support their customers, and 2) those that don't. Chase Bank definitely falls into the first category!

Here I am - Monkey Bob - a regular working guy living in New Jersey. I am not wealthy, have no special connections, and don't possess any political influence. Yet Chase Bank - one of the largest financial institutions in the world - took the time to respond to my letter with comprehensive and helpful information. Kudos to you, Chase Bank for actually caring about your customers, and by backing it up with action! You have moved to the top of my Christmas Card List.

In the twenty first century, no company has "a lock" on their customers. The Internet and related technologies allow customers to have more information and to make more choices about who they will do business with. Chase Bank has embraced the concept that providing excellent customer service is the key to their company's success. I am certain that this philosophy will serve them well in the future.

"If you don't take care of your customers, someone else will."
- Unknown

Note:
Neither I nor any of my primate friends received any compensation from Chase Bank for publishing this post. I felt compelled to do this because I believe that excellence in business should be promoted and rewarded!

Friday, June 08, 2007

Crammers are Taking Advantage of Consumers - and Getting Away With It!

A Monkey Bob - Consumer Crusader Post.

“There are three things in the world that deserve no mercy - hypocrisy, fraud, and tyranny.” -
Fredrick William Robertson

It appears that I was recently "crammed" on my phone bill. The Federal Communications Commission defines "cramming" as:

“Cramming” is the practice of placing unauthorized, misleading, or deceptive charges on your telephone bill. Crammers rely on confusing telephone bills in an attempt to trick consumers into paying for services they did not authorize or receive, or that cost more than the consumer was led to believe."

Cramming is a big problem. This activity is scamming consumers out of billions of dollars each year. And the chances of crammers being caught and convicted are almost zero!


In March of 2007 a company called YP.Corp added a $27.50 charge onto my Verizon home phone bill - for something called "web maintain". I never requested or authorized this charge. When I contacted them about this, they sent me a refund check.

When I looked into this situation, the YP.Corp charge on my phone bill appeared to meet the definition for cramming. After a number of letter exchanges with YP.Corp, they still have not offered an adequate explanation for why I was charged.

In addition, I question YP.Corp's credibility because - in December of 2006, YP.Corp agreed to pay $2 million in refunds after settling in court with the Attorneys General of 34 states. In a 12-14-06 statement from The Office of the Attorney General of Missouri - Attorney General Jay Nixon said that "The businesses and organizations often did not realize that depositing an “activation” check for $3.25 from YP Corp. — which does business under the names YP.com, YP.net and Yellow-Page.net — triggered a monthly charge of $25 to $30 on their telephone bills or from their bank accounts for an Internet directory listing."

I filed complaints with government agencies because - even though I got my money back - there are probably thousands of people who were not refunded by the companies that use this questionable business practice. Because of the subtle way that it is done, many victims don't even realize that they are paying for something that they never wanted!

The YP.Corp settlement took place 6 months ago, and prosecution was only initiated after a considerable amount of time, and after a large number of complaints were collected and evaluated. But there doesn't appear to be any mechanism in place - for an individual consumer to initiate an effective government investigation of his (or her) cramming complaint.

The data below illustrates the steps that I took to try and start an government investigation of YP.Corps' charge on my phone bill:

1) I filed a complaint with the Division of Consumer Affairs for the State of New Jersey (where I live). It has been two months since I did this, and I have received no response.

2) I filed a complaint with the Division of Consumer Affairs for the State of Nevada, where YP.Corp has offices. All of the correspondence that I received from YP.Corp came from their Las Vegas, Nevada office. Instead of investigating this situation, the State of Nevada forwarded this complaint to the Division of Consumer Affairs for the State of Arizona, where YP.Corp has their headquarters.

3) Instead of investigating Nevada's forwarded complaint, the Arizona Division of Consumer Affairs forwarded this complaint to the State of New Jersey Division of Consumer Affairs, the agency that still hasn't responded to me.

4) I filed a complaint with the Federal Communications Commission - who has a page on their website for filing cramming complaints. But their response to me said that this situation did not fall within their jurisdiction. They suggested that I contact the Federal Trade Commission. The obvious question here is - Why is the FCC collecting cramming complaints, when they will not take action on them? My guess is that this complaint page is supposed to make Americans feel like the FCC is protecting them against cramming, when in fact it is not.

5) I filed a complaint with the Federal Trade Commission, who responded with a list of suggestions on how to protect myself from cramming. But they did not pursue an investigation of my complaint.

6) I filed a Mail Fraud complaint with the US Postal Service - twice - but have received no response.

Therefore it appears that no government agency is investigating individual cramming complaints - and then taking effective action against the guilty companies. So it looks like consumers will continue to be victimized by cramming - without adequate Government intervention or protection.

I welcome comments from my readers.

Note: At the time that this post was written, YP.Corp has not been charged or convicted of cramming - in my situation - by any court of law. However the evidence that I have presented in this post indicates that YP.Corp's charge (on my home phone bill) appears to be cramming.

Every responsible journalist has an obligation to present both sides of a story. I therefore invite YP.Corp to submit a response to this post.

Monday, May 28, 2007

Highlands Photographic Guild in Milford, PA

"Photography has always reminded me of the second child.. trying to prove itself. The fact that it wasn’t really considered an art.. that it was considered a craft has trapped almost every serious photographer." - Richard Avedon

Trudi and I recently discovered a fascinating photography collection in Milford, PA. It is the Highlands Photographic Guild. Based on the quality of their work, I am certain that these photographers can "hold their own" with any other art form.

I was captivated by this collection of well crafted photos, which were both compelling and eclectic. I have always enjoyed photo displays that present a number of different artists. Such an experience is both visually stimulating and intellectually rewarding. It forces you to categorize the different styles, and thus to better understand each photographer's point of view.

Karen Kruger, one of the 10 resident photographers, was kind enough to walk us through the collection, and to give us some background on each artist. Karen is in love with color. She uses it in a bold but controlled way. Her photos grab your attention, and elicit a powerful emotional and cerebral response. She is particularly gifted in her use of blue. Her photo of flagstone steps, a jar and a door mesmerized me. The different shades of turquoise, cobalt, and navy leaped out from the picture and overwhelmed me. It was a most pleasant experience!

Contact information - and hours - can be found at HPG. They also participate in Art After Dark, where a number of artists, musicians, and merchants stay open from 6-9 PM the second Saturday of each month. This sounds like a new and interesting activity for people (like Trudi and I) who find themselves doing the same thing every weekend.

After viewing the collection at the Highlands Photographic Guild Gallery, I challenge any painter or sculptor to claim that their art is on a higher level. These photos speak for themselves, and the message is that the Guild Gallery collection is fine art in every sense of the word!

Saturday, May 19, 2007

Help Support an End to the Breeding of Chimpanzees for Research.

An organization called Project R&R, is collecting names on a petition to end the breeding of chimpanzees for research. If you want to add your signature, please click here.

The Chimpanzee Genome was completed in 2005. Scientists determined that there is less than a 2% difference between human and Chimpanzee DNA. We are genetically closer to chimpanzees that we are to Neanderthals.

This data provides a valid reason to rethink the use our furry cousins for medical research.

I welcome your comments (pro and con) on this issue.

Words of Wisdon from Richard Wagner

Based on what humans have done to our planet, I wonder if Richard Wagner's words are still true.

Perhaps Planet of the Apes would be an upgrade!

Friday, May 11, 2007

There Are Still Some Good People Left in the World!

This afternoon, I went into the Boonton, NJ Post Office to mail some letters. After I entered, I witnessed a very rude and obnoxious customer giving a hard time to the postal clerk who was waiting on him.

I was amazed by how well this postal clerk interacted with this customer. The clerk kept his cool and was very professional, even when he encountered insulting and condescending comments. I said to myself, "Now this is a guy who has some class and personal integrity!" That postal clerk was Vincent DeCristofaro.

Vincent and I started talking, and I explained that I was mailing letters in support of my fight against YP.Corp, a company that added a charge to my home phone bill, without my request, knowledge, or consent. In December of 2006, YP.Corp agreed to issue $2 million in refunds, after settling in court, with 34 State Attorneys General for improper business practices.

I informed Vincent about "cramming", which is a form of telephone fraud. I told him that many innocent people and groups - including charities, churches, schools, and non-profit organizations - are being victimized by this unethical business practice. It doesn't get much sleazier than to improperly take money from churches, schools, and charities!

Vincent informed me that he and a group of Italian friends recently started a non-profit organization called Vero Amici - which means "True Friends" in Italian. This group, designated as a 501(c), raises money for needy people and causes, including:
  • Special needs children and adults
  • Single mothers
I was not surprised that an individual who would have the character to deal so well with a rude customer, would also be actively involved in charity work. It helped to reaffirm my faith in humanity!

Vincent informed me that almost 100% of the money raised by Vero Amici goes towards the causes that they support - a very impressive figure! I don't contribute to the large corporate charities because so much of the money raised goes towards overhead.

I encourage you to check out Vero Amici and to support their work. Kudos to you Vincent!

Saturday, May 05, 2007

Petrarca Cucina E Vino - A Casual New York Trattoria with Superb Food and Wine!

Wikipedia defines Serendipity as "the effect by which one accidentally discovers something fortunate, especially while looking for something else entirely. The word derives from an old Persian fairy tale and was coined by Horace Walpole on 28 January, 1754 in a letter he wrote to a friend. The letter read,

"I once read a silly fairy tale, called The Three Princes of Serendip. As their highnesses traveled, they were always making discoveries, by accidents and sagacity, of things which they were not in quest of."

Today was a serendipitous day for my wife Trudi, my sister Vicki, and I when we discovered a charming restaurant in lower Manhattan called Petrarca Cucina E Vino.

We originally set out from SoHo to participate in the TriBeCa Family Festival Street Fair, which we were told was located somewhere on Church Street. But alas, we found out - after walking down to the World Trade Center (about 20 blocks) - that the Street Fair was located elsewhere.

It was on the way back through TriBeCa that we happened upon Petrarca Cucina E Vino. I was immediately attracted to the restaurant by its resemblance to the trattorias that I frequented in Tuscany.

The interior was uncluttered, with nicely spaced tables, so that you didn't have to be involved in your fellow diners' conversations. The walls were lined with wine racks, interspaced with jars of preserved fruit. This environment made me feel like I could just "chill out" and enjoy a casual meal - something which is hard to come by in The Big Apple.

The wine menu was impressive, with a generous selection of Italian reds and whites. We chose a Super Tuscan "Corbaia" 1997 by Bossi. This turned out to be a full bodied and fruity red, with a wonderful bouquet, and a substantially long finish. It was a delightful discovery which we greatly enjoyed. Trudi has added it to our "We Have To Get More of This Wine" list. The "Corbaia" was $35 for a half bottle, which I thought was reasonable in a city where many restaurant wines come with three digit price tags.

Petrarca Cucina E Vino offers many of their best wines in half bottles, which I think is a smart marketing move. It allows diners to sample wines that might normally be out of their price range, and thus to increase their wine experience. It also increases the inventory turn for the higher priced wines, which can tie up a lot of a restaurant's cash.

During our meal, I spoke with Giorgio Conte, the Manager. He was trained as a sommelier. His talent and passion were clearly evident in the quality of the wine selection.

One thing that I don't enjoy about many restaurants is the wine glasses. Many are thick, clunky containers, without the full bow that allows you to fully appreciate a wine's bouquet. They look like they are designed more to survive hundreds of dishwashings than to optimize the wine tasting experience. This restaurant, to their credit, served our wine in the same quality wine glasses that we use at home. I give them high marks for this!

Petrarca Cucina E Vino also offers a Happy Hour from 4:30 PM to 7:00 PM on Monday through Friday. During this event, they offer 75 wines by the glass, and 350 wines by the bottle, an impressive number of choices for any New York restaurant!

For my entree, I chose Fettuccine Alla Bolognese, ($17.50) which was fettuccine with a red meat sauce. The portion was generous and the meat sauce melted in my mouth! It was so good that I wound up eating the entire portion.

Trudi opted for Pollo Paillard, ($17.50) which was grilled chicken with arugula, tomato, and onions. The chicken was juicy, with a nice caramelized glaze that blended perfectly with the vegetable topping. Trudi has traveled to Italy for over 20 years on business. She said that her chicken dish was as good as any meal she had in "The Old Country".

Vicki selected Penne Al Tonno, ($17.50) which was penne with fresh tuna, tomatoes, black olives, and capers. The chef was successful in broiling the fish into "The Perfect Tuna Zone". I define this as the degree of "doneness" where the outside has a delicious crust while the inside is cooked enough to take the raw taste out of the fish - but not so much that it loses the succulent texture that makes sushi so delicious.

We were also served wonderful Italian bread, with extra virgin olive oil.

No Italian meal is complete without a cup of cappuccino. Petrarca Cucina E Vino's offering was well prepared, and provided an enjoyable conclusion to our meal.

As far as service, our waiter was attentive, but not intrusive - a rare commodity in New York restaurants! In many places, you either can't find your waiter for half an hour, or they are hovering around you like a nervous puppy.

Conclusion:
Very good food, an excellent selection of wines, and reasonable prices. Combined with a relaxed dining atmosphere and good service, I give Patrarca Cucina E Vino - 5 Bananas. I will recommend it to all of my primate friends!

NOTE:
The Monkey Prose Restaurant Rating System goes from 0 Bananas (It makes Army food look good.) to 5 Bananas (An exceptional dining experience.)

Wednesday, May 02, 2007

No Touch Monkey! - by Ayun Halliday

I discovered "No Touch Monkey" during one of my weekly visits to Barnes & Noble. It was sitting on the "Hmm, that's interesting!" table - in between the Science section and an immense wall of "Chicken Soup for the ....." books. Boy, have they milked the last ounce of revenue out of that cash cow!

Being a monkophile, I was compelled to touch "No Touch Monkey" and give it a quick scan. After one paragraph I was hooked!

The author, Ayun Halliday, chronicles her journeys around the world, with a host of travel companions. As a young adult, she embraced the "I'm bulletproof" self image that many of us shared at that age. That sense of invulnerability is what allowed us to take on risky,and maybe crazy adventures that would have frozen older souls with fear.

Bruce Lee once said "The key to immortality is first living a life worth remembering." In Ayun's travels, she acquired more fascinating experiences than many people encounter in a lifetime. And I am certain that the rest of her life will be richer for it!

The aspect that I enjoyed most about "No Touch Monkey" is that it was "a good read". Her story flowed smoothly - like conversation with a friend, when you are each on your third glass of wine. Her descriptive prose was colorful; forming vivid images in my head as she chronicled her exploits. The only other author who affected me this intensely was Ernest Hemingway - not a bad comparison for literary chops!

But unlike EH, Ayun doesn't take herself too seriously. She has a razor sharp wit, and a natural talent for discovering irony in whatever she encounters. That substantially increased my enjoyment of her book.

I finished "No Touch Monkey", a 272 page book, in four days, which is somewhat of a record for me. I was saddened when I was done. I felt like I was losing a new friend. As a result, I would read this book again, just to re-experience that relationship.

Summary: I give "No Touch Monkey" two opposable thumbs up. If you would like to experience the adventure of world travel, without encontering mayhem, missed connections, and malaria, then this book is for you!

You can find our more about the author at Ayun Halliday.